ErdeDelete your data
You can delete your data at any time, without giving a reason. There is no email account; your data belongs to your device ID.
In the app
- Delete single trips, events, expenses and photos right where you see them. You can undo for 10 seconds. After that the entry is gone for everyone; on the server it is removed permanently after [30 days – to follow].
- Everything at once: Settings › Account & data › Delete my data on the server. [This feature comes with the next update.]
- Uninstalling the app removes all data on the phone. What you shared stays on the server until you delete it or write to us.
By email
Write to erde@holostudio.ch with the subject “Delete data”. Include the start of your ID (Settings › Account & data › Device identity, the first 12 characters are enough). We delete within 30 days and confirm it to you.
What is deleted
| Deleted | Kept |
|---|---|
| Your device ID and Erde Plus | Trips created by someone else (your name as a fellow traveller is removed) |
| Trips and events you created, with stages, expenses, receipts and photos | Expenses others recorded in their own trip |
| Counted searches per day | Backups at the hosting provider until they expire [check period] |